This listing was posted on coty.
Business Development & Retail Excellence Manager - Gucci Beauty
Location:
Paris
Description:
BUSINESS DEVELOPMENT & RETAIL EXCELLENCE MANAGER – GUCCI BEAUTY, CDD 4 MONTHS H/F LUXURY DIVISION, PARIS RESPONSABILITIES: As our Business Development & Retail Excellence Manager you will be responsible of: 1. Lead CRM / Loyalty Program for Gucci Beauty Leading the creation (earn/burn framework), development, and implementation of the first ever loyalty program for Gucci Beauty, working hand in hand with a dedicated agency, the licence team, the brand digital team and the central digital team. Defining the KPIs and monitoring the performance of our CRM / Loyalty programs. Driving action plans to continuously improve our capabilities and productivity. Leading CRM activity plans co-creation with markets and aligning with anticipation with the licence team. Monitoring competitive CRM activities to feed our program with the latest innovations. Creating and enabling the system and processes for the Gucci Beauty multifunctional team to deliver the necessary assets to feed the CRM / Loyalty Program tools, while partnering with CDO to leverage the corporate tools and external stakeholders. Briefing the brand digital team on the assets needed to run the program. In collaboration with the global team, implementing the clientelling app for key markets, to enable data collection & one-to-one communications with the Gucci Beauty BC’s. Negotiating and enabling the expansion of the CRM and Loyalty programs in the relevant markets while making sure, before, that markets are ready to execute with excellence. 2. Enable productivity boost in every door Defining KPIs of productivity and leading monthly analysis of our productivity for our free standing boutiques and key door (offline and online). Driving action plan identifying our key gaps versus competition and plans to reach +35% productivity by door by 2025. Driving the implementation of key productivity tools (CRM registration tools, personalization tools, services menu, etc) in top doors globally. Identifying and quantifying most potential business development white spaces for the brand in the markets to conquer. 3. Lead data and analytics Leading internal and external (license) global reports. Leading the automation and visualization of the available consumer & retailer data enabling to drive clear action plans on a monthly basis and to equip the multifunctional team with clear insights for better business decisions. Leading a stream to continuously build consumer knowledge on shopper’s behaviors offline and online, leading to consumer-centric insights and recommendations for the multi-functional teams. Working for Coty means that we believe in equality and inclusion for all, and stand together with those fighting for freedom, justice, and equal rights regardless of who you are or who you love. Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you. YOU ARE A COTY FIT As a Business Development & Retail Excellence Manager, you get energy from working in a fast-paced, diverse and international environment. Other than that, you have: 2 to 5 years of experience minimum in global business development. Already led or contributed directly to a global CRM/Loyalty program & clientelling implementation. Already experience and demonstrated the soft skills to influence and impact in the context of a global team with many stakeholders. Ideally had an experience with markets (especially China) / local teams to understand the specificities and needs of such stakeholders. Proficient with data and tools related – from the creation of dashboard with clear data visualisation to demonstrated analytical skills leading to action. Demonstrated strategic thinking, ability to turn insights into action, to influence its eco-system and drive complex projects to completion in previous roles. Fluent in English with excellent business writing skills are a must. Other languages are a plus. OUR BENEFITS As our Business Development & Retail Excellence Manager, some of the benefits you will receive are: A salary that matches your knowledge and experience. Omni-Working : Hybrid flexible working model enabling employees to balance remote and office-based work and promote work / life balance. Meal vouchers . Public transportation refunds up to 50%. 1 RTT per month . RECRUITMENT PROCESS If selected, our recruiter will contact you. A telephone/online introductory meeting follows. A first online/in-person interview. Second and third interviews, if applicable. You will receive a proposal with the terms of employment. ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com
Company:
Coty
Posted:
June 8 on coty
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